The best way to reach out is via the contact page or by emailing hello@fenelladanae.com. Whether you have a question, need guidance, or aren’t sure where to start, you’re always welcome to get in touch.

Refunds depend on what you’ve purchased. Coaching sessions follow the cancellation policy outlined below, and online programs are generally non-refundable due to immediate access to digital content. If something doesn’t feel clear before purchasing, please ask first — I’d always rather you feel aligned than rushed.

Yes — gifting growth, healing, and support is a beautiful thing. Selected programs and coaching sessions can be gifted. Just get in touch and we’ll arrange it for you.

Absolutely. Trust matters. Your personal information is handled with care, confidentiality, and in line with our Privacy Policy.

You are welcome exactly as you are. My work is designed to support real people with real lives and different ways of processing the world. If there’s anything that would help you access the experience more fully, please reach out before booking.

For selected offers, yes. If payment plans are available, they’ll be shown on the booking page. I believe support should feel expansive, not stressful.

Just send a message via the website or email hello@fenelladanae.com.

My online programs are designed to help you restore energy, build resilience, and create real change that lasts. They blend science, mindset, nervous system support, and practical tools... so transformation feels grounded, not overwhelming.

Once you purchase, you’ll receive your access details by email. From there, you can begin in your own time and move at a pace that works for you.

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Absolutely. Whether you’re brand new to this work or have already explored many healing tools, the programs are designed to meet you where you are.

No, just a device, an internet connection, and a willingness to be honest with yourself. A notebook can help too to come back and reflect on how far you've come!

No... each purchase is for personal use only. Please honour the integrity of the work by keeping access individual.

Because programs include immediate access to digital content, purchases are generally non-refundable. If you experience a technical issue or need support, please reach out and we’ll help.

Each session is deeply personalised to you. We may work through mindset, emotional patterns, nervous system regulation, life direction, or whatever feels most alive right now. You’ll leave with clarity, perspective, and practical next steps.

You can book through the website. Once confirmed, you’ll receive everything you need ahead of our session.

Sessions are held online, allowing you to join from wherever you feel most comfortable.

Come as you are. You don’t need polished answers or a perfect plan. Just bring honesty, openness, and anything you’d like support with. A notebook can be helpful.

Cancellations made at least 1 week before your session will receive a full refund.
Cancellations made 48 hours before your session will receive a 50% refund.
Cancellations made less than 48 hours before the session are non-refundable.

You’re welcome to reschedule at no cost with at least 48 hours’ notice.
Please note: sessions can only be rescheduled up to two times within a block of under 10 sessions.

Please let me know as soon as possible. Sessions that begin late will still finish at the scheduled time. If you miss your session without notice, it will be treated as a no-show and is non-refundable.

Yes. This is a private space built on trust, honesty, and discretion.

Coaching is right for you if you know something needs to change and you’re ready to meet yourself honestly. You don’t need to have it all figured out... you just need to be willing to begin.